Our Facilitation Style

Our primary role as facilitators and consultants is to support the creation of an environment which enables our clients to develop:

• shared goals,
• stronger working relationships and
• practical, useful strategies for working together more meaningfully and more effectively.

We hold ourselves accountable for using the participants' time wisely and productively.

We assume responsibility for maintaining a neutral, non-judgmental position in relation to:

• the facilitation of group process issues, and
• the discussion/resolution of workplace needs and issues.

We focus on the two fundamental dimensions of successful workplace collaboration:

• the process of building/maintaining relationships and communicating effectively, and
• the task of working through and resolving the "real work" needs and issues.

We design our facilitated sessions to be informal working sessions with enough time and flexibility:

• to reflect upon and discuss critical needs, issues and concerns,
• to develop comprehensive and effective action plans, and
• to accommodate unexpected developments during the session.

We co-facilitate all of our meetings. Based on our experience, we believe this approach:

• allows the team to accomplish more in less time;
• offers more variety and interest for the meeting participants;
• provides the benefit of two perspectives:
  • in monitoring group process,
  • in identifying and evaluating issues, and
  • in resolving disagreements or conflicts;
• enhances the effectiveness of the meeting by mirroring and modeling the collaborative process; and
• provides a faster turn-around time in completing our clients' follow-up summary reports.